Waikato Cleaning Services Limited (we, us, our) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).
This policy sets out how we will collect, use, disclose and protect your personal information.
This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.
We collect personal information from you, including information about your:
Providing some information is optional. If you choose not to enter a certain type of information, we'll be unable to provide specific services.
We use Google Analytics software to collect information about how you use www.waikatocleaning.co.nz. We do this to help make sure the site is meeting the needs of its users and to help us make improvements, for example improving site content.
Google Analytics stores information about:
We also collect data in order to:
The data we collect may be shared with supplier organisations, other Waikato Cleaning Services Limited departments and agencies.
We will not:
We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.
We will only retain your personal data for as long as:
In general, this means that we will only hold your personal data for a minimum of 1 year and a maximum needed for the purposes.
Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.
We design, build and run our systems to make sure that your data is as safe as possible at any stage, both while it’s processed and when it’s stored.
We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data.
We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.
You have the right to request:
You can also:
If you have any of these requests, get in contact with us.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at www.waikatocleaning.co.nz.
Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.
In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.
If you want to exercise either of the above rights, contact us at www.waikatocleaning.co.nz. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).
If these changes affect how your personal data is processed, Waikato Cleaning Services Limited will take reasonable steps to let you know.